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Professional services firms usually adopt AI at the edges first. They use it to draft marketing copy, summarize meetings, or clean up email. Harris, Hardy & Johnstone went after a harder target: the billable core. By 2025, the Mississippi-based CPA…
Professional services firms do not usually lose margin in dramatic ways. They lose it in small, expensive loops of expert time. A tax question that takes forty minutes to research. A fund document that has to be read manually for…
In professional services, scale usually arrives with a payroll problem. A law or tax advisory firm can win more inbound demand, build a stronger reputation, and handle increasingly complex matters, but sooner or later the model runs into the same…
