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JivoChat is an all-in-one business messenger that aggregates multiple communication channels into a single, streamlined agent application. It connects live chat on websites with messengers like WhatsApp, Facebook, Apple Business Chat, Viber, Telegram, as well as business phone systems and corporate emails. This unified workspace allows support and sales teams to respond to all customer inquiries instantly without switching applications. JivoChat features proactive chat invitations to engage website visitors based on their behavior, built-in CRM features to track leads, translation tools for global customer support, and robust team performance analytics, helping organizations maximize conversion rates and optimize agent workflows.